Privacy Policy

Privacy policy describes how Resulticks collects, uses, shares and secures

Effective Date: December 01, 2023

TRUSTe

This Privacy Policy applies to https://www.resulticks.com & https://run.resulticks.com (collectively referred to as “Websites”) managed and operated by Resulticks Solution Inc (collectively, “We”, “Us”, “Our”, “Resulticks”). This Privacy Policy describes how Resulticks collects, uses, shares and secures the personal information you provide. It also describes your choices regarding use, access and correction of your personal information. The use of information collected through https://run.resulticks.com shall be limited to the purpose of providing the service for which the Client1 has engaged Resulticks2 and that collected on https://www.resulticks.com shall be solely for Resulticks’ own marketing, lead generation and nurturing purposes in accordance with the applicable law.

EU-U.S. Data Privacy Framework with the UK Extension

Resulticks complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF as set forth by the U.S. Department of Commerce. Resulticks has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) under the UK Extension to the EU-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/

Resulticks is responsible for the processing of personal data it receives, under the EU-U.S. DPF and the UK Extension to EU-U.S. DPF, and subsequently transfers to a third party acting as an agent on its behalf. Resulticks complies with the EU-U.S. DPF Principles for all onward transfers of personal data from the EU and the UK, including the onward transfer liability provisions.

Resulticks is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) in compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. In certain situations, Resulticks may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, Resulticks commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF should first contact us through email at [email protected].

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, Resulticks commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF to TRUSTe, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://feedback-form.truste.com/watchdog/request for more information or to file a complaint. These dispute resolution services are provided at no cost to you.

For complaints regarding EU-U.S. DPF and the UK Extension to the EU-U.S. DPF compliance not resolved by any of the other DPF mechanisms, you have the possibility, under certain conditions, to invoke binding arbitration. Further information can be found on the official DPF website: https://www.dataprivacyframework.gov/

What personally identifiable information is collected?

Resulticks is committed to protecting the privacy of the personally identifiable information collected while using our websites. The scope of Resulticks' commitment is detailed in this Privacy Policy. By submitting information, you agree to Resulticks' use of such information as described herein.

We may collect the following personal information from you:

  • Contact Information, such as name, email address, social handles, mailing address, or phone number;
  • Demographic information, such as age, designation, industry, gender, interests and zip code;
  • Billing Information, such as credit card number and billing address;
  • Unique Identifiers, such as username, account number or password;
  • Preference Information, such as language, time zones and marketing preferences;
  • Information about your business, such as company name, company size, business type.

We may also collect, from you, the following personal information about your contacts:

  • Contact Information, such as name, email address, social handles, mailing address, or phone number collected for billing of product license & subscription and account management
  • Demographic information, such as age, designation, industry, gender, interests and zip code collected for sending appropriate notifications or future communications

The use of this information collected shall be limited to the purpose of providing the service for which the Client has engaged Resulticks.

The use of information collected through https://run.resulticks.com shall be limited to the purpose of providing the service for which the Client1 has engaged Resulticks2 and that collected on https://www.resulticks.com2 shall be solely for Resulticks’ own marketing, lead generation and nurturing purposes in accordance with the applicable law. If you would like to request the modification or deletion of any of your personal information, please contact [email protected].

How will my personal information be used?

Resulticks uses your personal information to fulfil your requests for information, to process your requests regarding our solution, to manage and execute marketing communications campaigns, and to consider any campaign-related inquiries that you may submit. Resulticks may also use personal information in analyzing site user behavior. The email addresses collected allow Resulticks to send email to individuals based on specific requests and purposes. If personal data is to be used in a way not previously disclosed or shared with external parties not addressed in this Privacy Policy, you will have the opportunity to opt out. Resulticks uses personal information collected as described below

Cookies and Tracking Technologies

Resulticks uses proprietary technologies similar to cookies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base. This technology does not personally identify you; it merely recognizes your device and browser, till you choose to identify yourself, by responding in some manner such as by subscribing to a service or filling out a Web form (such as a “Contact Me” or a “Enquiry” form).

You can control the use of this technology at the individual browser level by clearing cache, but it may limit your use of certain features or functions on the websites and its Services.

As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or device fingerprinting data to analyze trends in the aggregate and administer the site.

We partner with a third party to manage our advertising on other sites. Our third-party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising, click here. Please note you will continue to receive generic ads.

Is personally identifiable information disclosed to third parties?

Resulticks will not intentionally disclose (and will take commercially reasonable steps to prevent the accidental disclosure of) your personal information to third parties (i.e., persons or entities that are not affiliates of Resulticks), whether for such third parties' marketing purposes or otherwise, subject only to the following four exceptions:

  • Resulticks may disclose your personal information if, in connection with submitting the information, you consent to such disclosure.
  • Resulticks may disclose contact information in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information you have posted on the site or otherwise provided to Resulticks.
  • In certain situations, Resulticks may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • Resulticks may also disclose your personal information as required by law, such as to comply with subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect your rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

No mobile/phone number information collected through our websites will be shared with third parties for marketing/promotional purposes. These categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Is personally identifiable information disclosed to service providers?

We may share your information with service providers3 who facilitate the delivery of communications from the platform. These companies are authorized to use your personal information only as necessary and as per mutually signed agreement between the service provider and Resulticks to provide these services to us.

These services may include:

  • Payment processing
  • Providing customer service
  • Sending marketing communications
  • Fulfilling subscription services
  • Providing cloud computing infrastructure

If Resulticks and/or any of its service providers merges with or sells substantially all its assets or a majority of its equity to a third party, information collected by Resulticks or such service providers on their websites may be disclosed to and owned by the merged entity or third party. You will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.

Links to third-party sites

We may provide links to third-party websites as a service to our users. In addition, some of the content appearing on this site is in fact supplied by third parties, for example, in instances of framing of third-party websites or incorporation through framesets of content supplied by third-party servers. We cannot control and are not responsible for the information collection and privacy practices of such third-party websites, which may differ from those of this site.

How can I access, change, and/or delete information?

You may access, rectify, update, and/or delete any personal information that you submitted to the site by accessing your account profile. In the event of not having a registered account, you can also contact us to effect changes at [email protected]. We will respond to you within a timeframe that is stated upfront during the transaction or within an otherwise reasonable timeframe.

Data retention policies for clients is for a period of 90 days, except in certain circumstances where we may be required by law to retain your personal information or may need to retain your personal information in order to continue providing a service.

You may also unsubscribe from mailing lists or any registrations on the site. To do so, please follow the instructions on the page on which you have provided such information or subscribed or registered.

Security

Resulticks has implemented globally ratified standards of technology and operational security to protect personal information from loss, misuse, alteration, or destruction in accordance with the applicable regional and global laws. Only authorized Resulticks personnel are provided access to personal information, and these employees are required to treat this information as confidential. Procedures and processes to adhere to this privacy policy is undertaken as part of regular training exercises for Resulticks personnel and is also shared with affiliates. Notwithstanding these measures undertaken, should there be a breach of these policies, the client shall solely be responsible for the accuracy, quality, integrity, legality, reliability, appropriateness of all data including personal data introduced by it into the Resulticks platform in accordance with the applicable Law. Resulticks shall not be held liable for any unauthorized access or management of your personal information. If you have any questions about the security of your personal information, you can contact us at [email protected].

Platform Data Collection and Practices

Resulticks collects information under the directive of its Clients and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service or wish to amend your personal information, please contact the Client directly to effect any changes. Requests to manage any customer data for clients are bound in time and scope by the license agreements between the Client and Resulticks.

Upon request Resulticks will provide you with information about whether we hold any of your personal information. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Resulticks’ Client (the data controller). If requested to remove data, we will respond within a reasonable timeframe.

We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Resulticks will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We may transfer personal information to affiliates that facilitate the delivery of our services. Transfers to these parties are covered by the corresponding service agreements with our Clients.

Consent

By using the site, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy and elsewhere on the site. We reserve the right to make changes to this Privacy Policy from time to time. We will alert you to any such changes by updating this Privacy Policy. In the event of any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change taking effect.

Contact Information

For more information and queries regarding Resulticks Privacy Statement or information practices, please drop an email to [email protected] or reach us through mail:

Resulticks Solution Inc

697 Third Avenue, #505

New York, NY 10017, United States

Tel: +1 (415) 509-5660, +1 (415) 660-3350

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

1 – For clients operating within the European union or operating outside European Union but offers products and services to individuals with the European union will act as a “Controller” as defined under the GDPR Act (EU) 2016 / 679.

2 – For clients operating within the European union or operating outside European Union but offers products and services to individuals with the European union, Resulticks will act as a “Processor” as defined under the GDPR Act (EU) 2016 / 679.

3 – Resulticks Service providers will act as a “Sub Processor” as defined under the GDPR Act (EU) 2016 / 679.